Patient Newsletter - Winter 2025

Aged over 75? Book your RSV vaccination now

Respiratory syncytial virus (RSV) is a common respiratory virus that tends to circulate during the winter. While the symptoms are mild for many, RSV can be more severe in children under 5 and older adults.

Booking your appointment: Patients can book their RSV vaccine appointment at our surgery as soon as they receive an invitation. Eligible groups include pregnant women and those aged 75 and over. A full eligibility list is on our website.

You will receive booking information via SMS message or letter. If possible, please use the online booking information provided to schedule your appointment. If you’re unable to book online, please call 01780 437017 after 10am.

Patient Group AGM

The Annual General Meeting of Stamford Surgeries’ Patient Participation Group took place on Tuesday 21 January and it included a presentation from the practice, plus talks from the Integrated Care Board and a local councillor.

PPG Chair, John Morphy Godber said:

‘We are lucky to have an active Patient Participation Group and send regular information and updates to people who want more information. We have set up an email group to subscribe to receive emails so please see our posters in the surgery for more information.

To get emails and updates about the Patient Participation Group you can join their email group. Sign up by sending a blank email.

See here for more information.

Telephone callback

In response to feedback we have piloted a call-back system to help cut waiting times on the telephone, particularly at peak time. If there is a queue you should hear an automated message asking if you want to be called back.

If so, your position in the queue will be held and a member of our team will phone you back when you reach the top of the queue.

We originally piloted the scheme for a few hours per day in response to feedback from the patient survey, but it has proved so popular that is is now a permanent option for you if you are calling. Please remember that you can also submit requests through Anima if that is easier for you.