Practice Staff

Patient Services Support Teams

Patient Services Advisors and Patient Support Administrators 

Our Patient Services Advisors are trained to ask questions about your concern or health condition to direct you to the most appropriate source of help.

Patient Services Advisors manage our appointment systems, take requests for home visits and take messages for health professionals etc. They will also advise on the best way to access our services.

All our Patient Support Administrators are bound by the same rules of confidentiality as the doctors and nurses.

Support Teams

Our Support Teams are involved in providing administrative clerical support to our GPs and Nurses in addition to the many operation processes that support the smooth running of the practice.

Pharmacy Team

• Jane Proffit Four Counties PCN Clinical Pharmacist
• Fahad Imtiaz Four Counties PCN Clinical Pharmacist
• Clare Greensmith Four Counties PCN Pharmacy Technician

Dispensary

Our highly trained Dispensers are available every day to help you with your prescriptions and any questions you may have about your medication.

We dispense to patients who live more than one mile from a chemist.  The Practice offers a dispensing service to patients in the following villages:

Patients taking repeat medication who have not been seen in the last 12 months may be asked to make an appointment with their Doctor or Nurse for a medication review of their treatment.

If you wish to order your repeat medicines online please ask to register for this at reception. We will need a form of personal identification e.g. driving licence or passport to set this up for you.

When ordering your repeat prescriptions please allow a minimum of 5 working days for your medication to be dispensed before you collect it.